Bitget Login@ - Finance
First of all, among many other platforms and exchanges, thank you for putting your trust and confidence in Bitget.
Troubleshoot Uncredited Deposits
If your deposit isn’t reflecting, understand that transferring involves:
(1) Withdrawal from an external platform.
An asset withdrawal marked as "completed" or "successful" in the platform from which you're withdrawing your crypto means the transaction was successfully broadcast to the blockchain network. It does not mean it is credited to the platform you're depositing.
(2) Blockchain Confirmation: Wait during possible network delays.
When confirming the network, unpredictable blockchain congestion often occurs due to the excessive number of transfers. Please be patient if confirmations are still pending.
(3) Bitget Credits Funds: Once confirmed on the blockchain.
Fund Your Bitget Account
There are two ways to fund your account: (1) Buy crypto with fiat currencies, or (2) Deposit cryptos into your Bitget wallet from another cryptocurrency wallet.
Internal Asset Transfers on Bitget
Transfer funds between two Bitget accounts with ease:
- Log in and select [Assets] > [Withdraw]
- Choose [Internal transfer] and input the receiver’s details and amount.
Note: It's free and takes 1-3 minutes.
Address Wrong Deposits
If your deposit goes awry, here’s what to do based on the situation:
- Non-Bitget Address: Unable to retrieve assets.
- Below Minimum Deposit: This cannot be credited to your account.
- Mismatched Currencies: Email our support team your UID, details, and transaction ID.
- Unlisted Currency: Contact customer support at support@bitget.com.
Last updated
